Privacy Policy

Effective Date: 15th July 2025

Passed Fast Ltd are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect, use, and handle your personal information when you use our services. Pro Pass Ltd is the data controller responsible for your personal information. For any questions or concerns regarding this notice or your data protection rights, please contact us at:

Email: [email protected]

Address: MK40 1AR

1. What information do we collect?

We collect information about you when you register with us or place an order for products or services. We also collect data when you voluntarily complete customer surveys, provide feedback, and participate in competitions. The types of information we may collect include:

  • Personal Identification Information: Full name, date of birth, address, email address, phone number, provisional driving licence number, driving history, medical information related to driving and other contact details including Emergency Contact.
  • Financial Information: Credit card numbers, payment details, and transaction history, if applicable. We will not share this information with third parties.
  • Technical Information: IP addresses, browser types, and log information from your use of our services.

2. How We Use Your Information

Your personal information is used to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information, including transaction confirmations and invoices.
  • Send technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.
  • Communicate with you about products, services, offers, promotions, and events.

We process this information based on:

  • Contractual necessity for the fulfilment of our services.
  • Your consent, which you can withdraw at any time.
  • Our legitimate interests, such as in improving our services and offerings.

3. Sharing your information

We share information with third parties to aid in the provision of our services. These may include vendors, payment processors, delivery services, and email marketing services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We may share your information with third parties in the following ways:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • With your consent or at your direction.

4. Data retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

5. Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of incorrect data.
  • Request deletion of your data where there is no good reason for continued processing.
  • Object to processing of your data where we are relying on a legitimate interest.
  • Request the restriction of processing of your data.
  • Request the transfer of your data to another party.

To exercise any of these rights, please contact us using the details above.

6. Changes to this Privacy Notice

We may update this privacy notice from time to time. The updated notice will be indicated by an updated “Effective Date” and the updated notice will be effective as soon as it is accessible.

We keep our privacy policy under regular review and will place any updates on this webpage. This privacy policy was last updated on 15th July 2025.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]

or by mail using the details provided below:

MK40 1AR