Frequently asked questions

At Drive Pro, we use cancellation checkers that will get you a test for your course week. If there are any issues getting an examination, then one of the members of the customer care team would contact you.

We will find you an instructor within 28 days of paying your deposit, however, on average, it can take about a week to allocate you to an instructor.

Drive Pro will need a valid provisional license for you to start lessons. If this is not brought along to your first lesson, then the instructor has the right to refuse teaching you.

This will be dependent on your experience level and how many hours you require but, ideally, this can be done within a 1-to-2-week time frame. This will also be based on how many hours the instructor can facilitate per lesson and the plan you make with the instructor.

On agreement with an instructor, unsociable hours may be accommodated e.g. weekend and evenings. However, this would have to be mentioned at the point of the booking and will also need to be agreed between yourself and the instructor

If you do require a retake, unless you are on a 60 hour package, then you will have to find your own examination for retake and organise this with your instructor. As an alternative, we can find you another exam at an extra cost, but this will have to be discussed with Drive Pro.

If you are unhappy with your instructor, you will need to let Drive Pro know immediately. We can then make the necessary changes to find you another instructor.

Yes, we do. However, you will need to make us aware of this at the time of the booking as there is a price difference between a standard driving test and an extended driving test.

Yes, we also offer refresher training, however, you would need to get in contact with us directly.